Treat Your Ecommerce UX Like Your In-Store Sales Reps

If 10,000 pre-qualified, motivated customers came into your brick and mortar store each month and 75% of them walked out without buying anything, what would you do? Read more

Facebook Iterates Their Design. So Should You.

I just revisited a tweet I posted 300+ days ago, about Facebook’s redundant use of comment buttons, which I felt should be removed because the buttons cluttered the screen and carried too much visual weight. Read more