User Shadowing on The Trading Floor at Morgan Stanley

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I spent a good amount of time shadowing users in the trenches, on the Morgan Stanley trading floor. My job was to not only observe how users perform their jobs but to also stay out of the way.

Who, What and Why You Need a User Experience Design Team

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Sometimes a client may have their own development team that they have been trying to stretch into UX designers.

How UX Design Plays a Vital Role in Preventing Medical Errors

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Designers, clinicians, psychologists, and human factors experts all focus on studying and designing solutions that could reduce medical mistakes made in hospitals