How We’d Make It Better: Microsoft Outlook
The latest version of Outlook for Mac appears to be heading in the right direction – but there are several obvious flaws that can and should be addressed.
Entries by Chris Gieger
3 Reasons Why You Should Never Design Software As If You Are The User
We get this one a lot. A client wants us to design their software but they don’t think we need to involve their users in the process because they say “I’m a user – so if I like it and I can use it, my users will too.”
How Elon Musk’s 5-Step Process Applies To Software Development
In this fantastic interview, Elon Musk breaks down a 5-Step Process that we feel should be applied to designing and developing software.
How We’d Make It Better: Microsoft Teams
UX Team looks at specific ways we would make the Microsoft Teams user experience better with features such as a “You’re Muted!”, “Call Selected People”, “Links”, and more.
How We’d Make It Better: Spotify (Vol. 1)
UX Team looks at specific ways we would make the Spotify User Experience better. Most of it has little to do with the User Interface design — but all of it has to do with the User Experience
“Usability Testing” Continues To Be Confused With “User Feedback” and Other “Testing”
Not only do people confuse Focus Groups with Usability Testing but many also confuse User Feedback and even QA Testing with Usability Testing.
This Google Ads #UXFAIL Is Costing Customers Thousands of Dollars
We don’t want to look like we’re picking on Google – but this UX Fail is actually costing businesses hundreds, if not thousands, of dollars each month.
Presenting Evidence-Based Design Recommendations
Much the way a prosecutor presents evidence to help a jury reach a verdict, we as designers must present the evidence to support our designs recommendations. However, even if you have ample evidence, you still need to present the evidence in a clear, easy-to-understand manner otherwise you may not win your case.
Your User’s ‘Mental Model’ May Be Very Different Than Yours
When we use software, we subconsciously paint a mental model in our heads for how we believe the product should work. A misunderstanding of your user’s mental model could be catastrophic.
2016 Volvo XC60 Dashboard Design #UXFAIL
The design of the 2016 Volvo XC60 dashboard display clearly did not get the meticulous scrutiny it deserved because, when it comes to usefulness and usability, the dashboard readout design fails miserably.
