The latest version of Outlook for Mac appears to be heading in the right direction – but there are several obvious flaws that can and should be addressed.
About Chris Gieger
Co-Founder and Director of User Experience at UX Team where we design killer user experiences for web and mobile software applications.
Since 1997, I have been building, managing and mentoring design teams. And, I am an artist that believes 'good design' can be proven based on data — not opinions.
Entries by Chris Gieger
We get this one a lot. A client wants us to design their software but they don’t think we need to involve their users in the process because they say “I’m a user – so if I like it and I can use it, my users will too.”
In this fantastic interview, Elon Musk breaks down a 5-Step Process that we feel should be applied to designing and developing software.
UX Team looks at specific ways we would make the Microsoft Teams user experience better with features such as a “You’re Muted!”, “Call Selected People”, “Links”, and more.
UX Team looks at specific ways we would make the Spotify User Experience better. Most of it has little to do with the User Interface design — but all of it has to do with the User Experience
Not only do people confuse Focus Groups with Usability Testing but many also confuse User Feedback and even QA Testing with Usability Testing.
We don’t want to look like we’re picking on Google – but this UX Fail is actually costing businesses hundreds, if not thousands, of dollars each month.
Much the way a prosecutor presents evidence to help a jury reach a verdict, we as designers must present the evidence to support our designs recommendations. However, even if you have ample evidence, you still need to present the evidence in a clear, easy-to-understand manner otherwise you may not win your case.
When we use software, we subconsciously paint a mental model in our heads for how we believe the product should work. A misunderstanding of your user’s mental model could be catastrophic.
The design of the 2016 Volvo XC60 dashboard display clearly did not get the meticulous scrutiny it deserved because, when it comes to usefulness and usability, the dashboard readout design fails miserably.