MiraKare is a health tech platform that supports families caring for a loved one. In a focused, one-week sprint, we redesigned the dashboard to give users the tools and information they need to manage daily care confidently and with ease. We prioritized real-time health updates, medication and daily schedule tracking, and improved coordination among family members and caregivers, providing a central hub where they can quickly see what matters most.
Activities and deliverables
User research, Prototyping, Design system
Who we worked with
Product owner
Centralize key data
To help users make informed decisions, the dashboard needs to provide reliable insights and health data for everyday care.
Simplify communication
Caregivers need a solution to easily document observations, assessments, and coordinate care between each other.
Real-time updates
Tracking medications, schedules, and health data must be tracked and alert users if something needs attention.
Purpose of our research
Based on the business requirements, goals, and user data, our research focused on analyzing competitor products to identify industry standards and opportunities, as well as examining the existing platform to uncover potential issues and areas for improvement.
Studies
Simplified dashboard reduces cognitive load
We thoughtfully organized the dashboard to give caregivers the information they need to quickly understand the care recipient’s needs. Grouping key health metrics, daily tasks, medications, and activities helps ease decision-making and allows caregivers to focus on what matters most.
A unified activity feed improves care coordination
To keep caregivers informed, we implemented a centralized feed where they can post observations, assessments, and even connect for support. Users can also reply to messages, so information stays organized and is not taken out of context. System-generated posts also log task completions, showing when and by whom scheduled tasks are completed.
Real-time alerts support timely care
We thoughtfully designed notifications to deliver clear, actionable information, reducing the likelihood of missed medications and overlooked health changes, helping caregivers ensure nothing important is missed without overwhelming them.
Through this one-week sprint, our redesign of the MiraKare dashboard addressed key challenges caregivers face: Accessing up-to-date information, coordinating with others, and managing daily care tasks efficiently. By enhancing the dashboard to improve the caregiving experience, we’ve created a platform that enables caregivers to make confident, timely decisions, reducing stress and workload. The updated dashboard not only streamlines care management but also supports better collaboration among family members and caregivers, helping deliver consistent, high-quality care for loved ones.
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