Improving Clarity in Everyday Task Management

Project overview

QProcess is a task management platform designed to help teams organize, prioritize, and track work efficiently. As workflows became more complex and interdependent, users needed better ways to manage recurring tasks, visualize priorities, and adapt to shifting deadlines. Our project focused on redesigning key areas of the platform, including task creation, prioritization, and the calendar experience, to provide a more intuitive and flexible system. The updated design improves visibility into deadlines, highlights critical priorities, and introduces clearer collaboration features, enabling users to stay aligned and productive in dynamic team environments.

Activities and deliverables
User research, Prototyping, Design System, HTML/CSS assets

Who we worked with
Project manager, Department leads

Challenges

Managing complex tasks

Users struggled with recurring and multi-step tasks, lacking flexible organization and clarity on individual responsibilities within shared workflows.

Prioritization visibility

Important tasks were often overlooked because priority levels were not clearly distinguishable across calendar and task views.

Calendar limitations

The calendar view lacked flexibility, making it difficult to track multiple tasks simultaneously and focus on critical upcoming deadlines.

Original dashboard with card navigation links. Redesigned dashboard surfacing key health data and daily tasks.

Evidence gathering

Purpose of our research

After aligning with business goals, our research focused on:

  • Identifying challenges in creating, organizing, and tracking tasks
  • Understanding how priorities and deadlines influence productivity and alignment
  • Evaluating collaboration needs for shared tasks and responsibilities
  • Exploring interface patterns to improve clarity within calendar and task views

Studies

Key insights

Streamlined complex task management

We created a more intuitive flow for adding and managing new tasks, supported by detailed task screens that allow users to clearly define ownership, deadlines, and steps. This streamlined process makes it easier to set up recurring or multi-step tasks while ensuring all essential details are accessible and manageable in one place.

Task detail screen for management software
Dashboard for a task management software - task detail

Visual priority indicators across views

We enhanced prioritization by introducing clear visual indicators that distinguish priority levels in each task. To improve usability, we incorporated intuitive icons, giving users quick context without opening every task. These markers create a more informative and scannable interface, allowing team members to instantly recognize urgency, timelines, and task type—ultimately helping them stay organized and focused on what matters most.

Flexible calendar views for focus

We redesigned the calendar to include multiple view options, allowing users to switch between a daily focus view, a 3‑day workweek snapshot, or a full weekly overview. Users can also choose whether to display weekends, tailoring the calendar to match their unique workflows. This flexibility gives individuals the ability to prioritize today’s tasks, manage short-term deadlines, or plan longer horizons while maintaining clarity and control in how work is visualized.

Conclusion

Through this project, we transformed QProcess from a functional task management tool into a more user-centered platform that aligns with the real needs of modern teams. By simplifying task creation, consolidating priorities, and enhancing calendar visibility, we created a system that reduces friction and empowers users to focus on what matters most. The redesign not only improves efficiency and adaptability but also strengthens collaboration by making responsibilities, deadlines, and priorities clearer across teams. With these improvements, QProcess is better equipped to support evolving workflows and ensure teams remain connected, organized, and productive.

Your 100% USA-based, dedicated UX Team is ready!

Contact us for help with your enterprise software design.

Let's talk design

Related case studies

Management dashboard for AI-driven skill training

Unboxed

Management dashboard for AI-driven skill training

Caregiver Dashboard for Managing Daily Care

MiraKare

Caregiver dashboard for managing daily care