![](https://www.uxteam.com/wp-content/uploads/2019/07/mental-model.jpg)
Your User’s ‘Mental Model’ May Be Very Different Than Yours
When we use software, we subconsciously paint a mental model in our heads for how we believe the product should work. A misunderstanding of your user’s mental model could be catastrophic.
When we use software, we subconsciously paint a mental model in our heads for how we believe the product should work. A misunderstanding of your user’s mental model could be catastrophic.
“When everything appears important, nothing is important”. This quote still repeats in my head everyday — and for good reason.
If you need to get people off a desert island, do you build one big boat or many small boats? Find out how this relates to building software.
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