
Sometimes, to see “The big picture,” you need to draw a big picture
To truly understand and design the best possible information architecture for an app or website, find the biggest whiteboard in your office and start drawing.

To truly understand and design the best possible information architecture for an app or website, find the biggest whiteboard in your office and start drawing.

User Experience is, as the term implies, about everything and anything that can impact the experience a user has when interacting with a product or

If you need to get people off a desert island, do you build one big boat or many small boats? Find out how this relates

CGI Federal, the development firm responsible for the botched Healthcare.gov launch, was either greedy, incompetent or both when it came to managing scope and expectations

Responsive Web Design is designing and coding the front-end of a website or app so that the layout “responds” or automatically adjusts (using CSS) to

The concept is simple enough: Take the time to do something right the first time and you will inevitably complete the task faster and better

It seems almost impossible for most software and website companies to resist the urge to add the kitchen sink of features and functions to their

Focus Groups and Usability Tests are often mistaken as being the same thing when in reality they really could not be more different.

This is a great video from Susan Weinschenk (Chief of UX Strategy at HFI), which illustrates what many of us UX professionals preach on a

I just revisited a tweet I posted 300+ days ago, which points out a design flaws with Facebook’s use of redundant comment buttons. They have