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Why Are 52% of Digital Initiatives Still Missing Their Goals?
Why faster software development doesn’t necessarily deliver better business outcomes, and how an evidence-based approach can help organizations build the right software in the first place.

Why Are 52% of Digital Initiatives Still Missing Their Goals?
Why faster software development doesn’t necessarily deliver better business outcomes, and how an evidence-based approach can help organizations build the right software in the first
Recent posts

Why the Google places API search failed our usability tests
Whenever we perform usability tests, we inevitably discover something we didn’t expect — which is exactly why we test. Read why our implementation of Google’s

5 reasons why you should hire a ‘dedicated UX team’
More and more of our clients are taking advantage of our ‘Dedicated UX Team’ engagement model whereby we carefully select and assign a group of

5 Things The New Gmail Design Got Wrong
Google recently launched its revamped Gmail design and, while there many things they got right, there are some things we feel they got wrong —

Why and how UX designers should perform user shadowing
User Shadowing is an extremely useful behavioral observation practice that is used by UX designers and researchers to learn how people perform day-to-day tasks within

2018 Google Trends Shows Dramatic Increase in “UX” Search Terms
I discovered a very dramatic upward trend in the amount of “ux design” searches and “User experience design” topics since 2004.

Why you need a UX team (Part 7)
When you hire a UX Team, you don’t just get a team of great designers, you get all their collective experiences designing tons of other