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Why UX Research is Crucial When Updating Legacy Software
Modernizing legacy systems isn’t just about cleaner code or faster performance—it’s about designing for people.
Why UX Research is Crucial When Updating Legacy Software
Modernizing legacy systems isn’t just about cleaner code or faster performance—it’s about designing for people.
Recent posts
“Usability testing” continues to be confused with “user feedback” and other “testing”
Not only do people confuse Focus Groups with Usability Testing but many also confuse User Feedback and even QA Testing with Usability Testing.
This Google Ads #UXFAIL is costing customers thousands of dollars
We don’t want to look like we’re picking on Google – but this UX Fail is actually costing businesses hundreds, if not thousands, of dollars each month.
Presenting Evidence-Based Design Recommendations
Much the way a prosecutor presents evidence to help a jury reach a verdict, we as designers must present the evidence to support our designs recommendations. However, even if you have ample evidence, you still need to present the evidence in a clear, easy-to-understand manner otherwise you may not win your case.
Your user’s ‘mental model’ may be very different than yours
When we use software, we subconsciously paint a mental model in our heads for how we believe the product should work. A misunderstanding of your user’s mental model could be catastrophic.
2016 Volvo XC60 Dashboard Design #UXFAIL
The design of the 2016 Volvo XC60 dashboard display clearly did not get the meticulous scrutiny it deserved because, when it comes to usefulness and usability, the dashboard readout design fails miserably.
“Where are my YouTube videos?” #UXFAIL
If you’ve ever uploaded a video on YouTube, you may have found it difficult to find that video in your YouTube account later on after you’ve uploaded it. Google “Where are my YouTube Videos?” and you’ll find that this is not a unique ‘user issue’.
Why accessibility is important [Video]
If you design your software or website without accessibility in mind, you’re not just creating inconvenience — you’re actively excluding potential customers.
UX Terms
UX Design Glossary Essential Terms for Beginners Understanding UX (User Experience) design can feel overwhelming with all the technical jargon and industry-specific terms. Whether you’re
Key elements to include in your design system
Make sure your design system includes all the essentials to help your team create a strong and cohesive framework with our checklist.
Why UX refinements are needed during development
Discover why refining the user experience during development is essential to aligning the final product with the expectations established during the design phase.
Unwrapping our Figma Wishlist 2025
Our wishlist of features Figma gave us and ones we hope to see in 2025.
Managing your design files for a smooth development handoff
Managing your design files for a smooth development handoff Creating a well-organized and efficient design process is the key to ensuring a smooth handoff of