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Why UX Research is Crucial When Updating Legacy Software
Modernizing legacy systems isn’t just about cleaner code or faster performance—it’s about designing for people.
Why UX Research is Crucial When Updating Legacy Software
Modernizing legacy systems isn’t just about cleaner code or faster performance—it’s about designing for people.
Recent posts
How we’d make it better: Microsoft Teams
UX Team looks at specific ways we would make the Microsoft Teams user experience better with features such as a “You’re Muted!”, “Call Selected People”,
How we’d make it better: Spotify (Vol. 1)
UX Team looks at specific ways we would make the Spotify User Experience better. Most of it has little to do with the User Interface
“Usability testing” continues to be confused with “user feedback” and other “testing”
Not only do people confuse Focus Groups with Usability Testing but many also confuse User Feedback and even QA Testing with Usability Testing.
This Google Ads #UXFAIL is costing customers thousands of dollars
We don’t want to look like we’re picking on Google – but this UX Fail is actually costing businesses hundreds, if not thousands, of dollars
Presenting Evidence-Based Design Recommendations
Much the way a prosecutor presents evidence to help a jury reach a verdict, we as designers must present the evidence to support our designs
Your user’s ‘mental model’ may be very different than yours
When we use software, we subconsciously paint a mental model in our heads for how we believe the product should work. A misunderstanding of your