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Why UX Research is Crucial When Updating Legacy Software
Modernizing legacy systems isn’t just about cleaner code or faster performance—it’s about designing for people.

Why UX Research is Crucial When Updating Legacy Software
Modernizing legacy systems isn’t just about cleaner code or faster performance—it’s about designing for people.
Recent posts

“Where are my YouTube videos?” #UXFAIL
If you’ve ever uploaded a video on YouTube, you may have found it difficult to find that video in your YouTube account later on after you’ve uploaded it. Google “Where are my YouTube Videos?” and you’ll find that this is not a unique ‘user issue’.

Why A Poor ‘Visual Hierarchy’ Will Destroy Your Software’s User Experience
“When everything appears important, nothing is important”. This quote still repeats in my head everyday — and for good reason.

Why the Google places API search failed our usability tests
Whenever we perform usability tests, we inevitably discover something we didn’t expect — which is exactly why we test. Read why our implementation of Google’s Places API for business searches failed our test.

5 reasons why you should hire a ‘dedicated UX team’
More and more of our clients are taking advantage of our ‘Dedicated UX Team’ engagement model whereby we carefully select and assign a group of UX resources to our client’s project(s) throughout the entire duration of our engagement.

5 Things The New Gmail Design Got Wrong
Google recently launched its revamped Gmail design and, while there many things they got right, there are some things we feel they got wrong — in just the left sidebar.

Why and how UX designers should perform user shadowing
User Shadowing is an extremely useful behavioral observation practice that is used by UX designers and researchers to learn how people perform day-to-day tasks within their natural environment.

The Business Case for Accessibility
Make sure your design system includes all the essentials to help your team create a strong and cohesive framework with our checklist.

Why accessibility is important [Video]
If you design your software or website without accessibility in mind, you’re not just creating inconvenience — you’re actively excluding potential customers.

UX Terms
UX Design Glossary Essential Terms for Beginners Understanding UX (User Experience) design can feel overwhelming with all the technical jargon and industry-specific terms. Whether you’re

Key elements to include in your design system
Make sure your design system includes all the essentials to help your team create a strong and cohesive framework with our checklist.

Why UX refinements are needed during development
Discover why refining the user experience during development is essential to aligning the final product with the expectations established during the design phase.

Unwrapping our Figma Wishlist 2025
Our wishlist of features Figma gave us and ones we hope to see in 2025.