UX Blog

Why Self-Doubt and Empathy are Ideal Traits for UX Designers

Like most jobs, UX designers need to posses certain skills in order to do their job effectively but there are also certain personality traits that can help someone make the leap from a good UX designer to a great UX designer. Those traits are self-doubt and empathy.
Healthcare.gov fail

The Healthcare.gov AbomiNation

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CGI Federal, the development firm responsible for the botched Healthcare.gov launch, was either greedy, incompetent or both when it came to managing scope and expectations for what could realistically be accomplished within the unrealistic deadline they were given.
User Experience Return On Investment (ROI)

Every Dollar Invested In Ease Of Use Returns $10 To $100

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For developers and manufacturers, the advantages of creating usable products far outweigh the costs. The rule of thumb: Every dollar invested in ease of use returns $10 to $100. - IBM

User Experience Conferences

Here is a list of conferences with a focus on User Experience that are mostly in the Northeast of the United States. If you are interested in learning more about User Experience, you should consider checking these out.

What Is Responsive Web Design?

Responsive Web Design is designing and coding the front-end of a website or app so that the layout "responds" or automatically adjusts (using CSS) to a layout that is optimized for user's display size.
Step away from the design!

You There! Step Away From The Design!

As designers, we often get so deep into our work that we can lose our ability to see our designs through the eyes of the end-user or viewer.
Sketch. Prototype. Test. Repeat.

The UX Process and UX Design Principles

A web application’s design and usability is just as important as that application’s functionality. If users can’t immediately figure out how to use a web application, then we haven’t done our job correctly.
NY Times Blur Test

The Blur Test: NY Times

The Blur Test is an old art school technique used to reveal a design’s focal point and visual hierarchy. Let’s see how NYTimes.com holds up.
Tortoise and the Hare

“Go Slow, To Go Fast” When Designing and Building Software

The concept is simple enough: Take the time to do something right the first time and you will inevitably complete the task faster and better than if you rushed it to “just get it done”.
Tons of features or Fewer features? Less is More.

Less Really Does Equal More (Users)

It seems almost impossible for most software and website companies to resist the urge to add the kitchen sink of features and functions to their products. To this, I say, "Stop the madness!"
Godaddy Blur Test

The Blur Test: Go Daddy

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The Blur Test is an old art school technique used to reveal a design’s focal point and visual hierarchy. Let’s see how Go Daddy holds up to The Blur Test.
Google Maps bystander

Simultaneous Photos of Google Street View Car Photographing Bystander while Bystander Photographs Google.

Every once in a while I like to post a funny or odd "User Experience" that we come across...and this one fits that bill.
Usability Focus Group

Focus Groups Vs Usability Testing

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Focus Groups and Usability Tests are often mistaken as being the same thing when in reality they really could not be more different.
iPhone 4S versus Droid 4

Why I Chose Droid Vs iPhone

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I spent a ridiculous amount of time researching all the pros and cons between the Droid 4 and iPhone 4S and I've concluded that there are simply too many things I would be giving up if I got the iPhone.
ROI of User Experience

The ROI of User Experience (Video)

This is a great video from Susan Weinschenk (Chief of UX Strategy at HFI), which illustrates what many of us UX professionals preach on a regular basis—the value of User Experience.

User Experience (Not Technology) Is The Secret To Apple's Success.

Innovation is defined as "the introduction of something new" and when most people think of Apple, they think of an innovative technology company. I disagree.
UX Interview in Progress

What Not To Say In A UX Design Interview

Over the years I've interviewed a lot of talented User Experience Designers and, in doing so, I've also heard a lot of interesting quotes come out of these interviews.
Office phone

UX FAIL: Office Phones

Other than your computer, your phone is probably the most used piece of equipment in your office—yet I bet most people don't know how to use 80% of its features.
Facebook's redundant Comment buttons

Facebook Iterates Their Design. So Should You.

I just revisited a tweet I posted 300+ days ago, which points out a design flaws with Facebook's use of redundant comment buttons. They have since removed the buttons.